Post Profile

The Haggler: A Bean Bag Blowout, and Then a Deafening Silence

PBTeen, a Pottery Barn brand, gives a customer the runaround after a bean bag chair insert bursts, and updates on Payless Car Rental and Premier Cru.
read more


Related Posts

Travel Tips: How to Save Money on Car Rentals

News : NYTimes: News

To get a good deal on a rental car, avoid picking up at the airport and consider lesser-known brands.

The Haggler: How to Pierce a Deafening Silence? Maybe an Army Can Help

Business & Finance / Personal Finance : Bucks

In seeking an answer to a customer’s complaint, the Haggler gets the cold shoulder from an electronics and appliance chain.

The Haggler: Bring It Back Full, or Don’t. You’ll Pay Either Way.

Business & Finance / Personal Finance : Bucks

Payless Car Rental has set up a maddening obstacle course for customers who choose to refill their own tanks, even citing one rule that doesn’t exist.

The Haggler: A Car Renter’s Costly Detour to Collection Center Drive

Business & Finance / Personal Finance : Bucks

A Payless Car Rental customer who is charged for unwanted insurance disputes the charge on her credit card, leading to vague threats to pay up, or else.

The Haggler: What’s Harder Than Renting a Car? Filing a Complaint

Business & Finance / Personal Finance : Bucks

A customer of Payless Car Rental tries to complain of a long wait and finds herself trapped in a loop of returned emails. The company’s sister division Budget, however, gets it right.


Copyright © 2016 Regator, LLC