Comcast agreed to pay the largest civil penalty the FCC has assessed a cable operator to resolve an agency investigation into charges for services and equipment that consumers did not request.
The cable giant will pay a $2.3 million fine, and implement a five-year plan to end what the FCC says was "negative option billing." That put the burden on subscribers to complain when Comcast charge
Media company Comcast will pay the penalty to settle an investigation into whether customers were wrongfully charged for products and services.
When you're among the worst ranked companies for customer service in America, you consistently need to find new ways to ramp up your game if you want to take malicious incompetence to the next level. Enter Comcast, which despite con...
Federal regulators say Comcast charged customers for gear and services they didn't order. Officials say the fine is the largest civil penalty assessed against a cable operator.
Comcast is enforcing its 1TB data cap in 38 markets beginning on November 1, even as the FCC fines it for piling charges and equipment on customers that they never ordered.