Post Profile

Itineraries: Soothing Ruffled Guests: Hotels Meet Threat of Bad Reviews

It might feel like blackmail. But when guests brandish the specter of a negative posting on a travel website, the hospitality industry takes notice.
read more


Related Posts

Starwood launches guest review feature on their website!

Travel / Air Travel : One Mile at a Time

Via Loyalty Traveler, Starwood has launched a pretty cutting-edge new feature yesterday — the ability to write hotel reviews directly on the hotel’s website. If you go to any hotel’s page on you’ll notice a link at the botto...

British Hotel Fines Guest $160 For Posting Negative Review On TripAdvisor, Redefines Hospitality!

News : The Inquisitr - News

A hotel in the United Kingdom, which received a terrible rating from a couple who stayed there had the audacity to fine them £100 ($160) for posting the unfavorable review on TripAdvisor. The hotel which is now gaining worldwide att...

Hotel’s $500 threat to brides backfires in latest dust-up over Yelp reviews

Technology : Gigaom

A hotel told wedding couples that it will deduct $500 from their deposit for every negative review left by a guest. The ill-advised policy produced a backlash, and also reveals how small businesses have come to fear Yelp. Hotel’s $5...

Hotel That Fines Brides $500 For Negative Online Reviews Says It Was Just Joking

Technology / Technology Industry News : Silicon Alley Insider

This morning, The New York Post's Page Six reported that the Union Street Grand House in Hudson, New York, had a policy on its website that said they fine wedding guests $500 if they leave negative reviews about the hotel online. Th...

Union Street Guest House hotel negative reviews go virally bad on Yelp and Facebook

Travel / Hotels : Loyalty Traveler

One of the odder hotel stories this week is the response to a news story on August 4 in the NY Post that an upstate New York hotel, Union Street Guest House in Hudson had a $500 fine clause for negative hotel reviews posted online b...


Copyright © 2016 Regator, LLC