Only $25 credit if you're changing brands.
With the brand damage caused by not one but two recalls, Samsung is offering incentives to Note 7 customers in the U.S. to keep them loyal to the Samsung brand. Anyone with the now canceled phone can claim $100 bill credit if they choose another Samsung smartphone, compared to just $25 if they choose another brand or a refund.
The new exchange program in the U.
Samsung wants disappointed Galaxy Note 7 owners to remain loyal, so it's dangling an offer in front of those returning their defective phones. If you exchange your Note 7 for another Samsung phone, the company will give you a $100 c...
Samsung has recalled more than 2.5 million of the phones after faulty batteries reportedly caused the device to catch fire.
South Koreans returned their discontinued Samsung Note 7 smartphones Thursday, with the beleaguered electronics giant offering swap incentives in the hope of retaining customer loyalty after a damaging recall fiasco.
Samsung Electronics Canada has announced two credit options for Canadian Customers who have yet to return their Galaxy Note 7, with incentives for those who opt to exchange their recalled phone for a Galaxy S7 or S7 edge. Starting t...