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Verizon Plans To Close Call Centers In 5 States, Affecting 3,200 Jobs

Verizon Communications Inc said on Thursday it plans to close call centers in five states, including its home state of New York, as the No. 1 wireless company trims head count and reorganizes operations in a saturated wireless market. The move, which will affect 3,200 workers is a part of Verizon’s effort to consolidate customer service operations across the United States.
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