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When it's OK to use exclamation points in emails

The following is an excerpt from "Wait, How Do I Write This Email?,"Danny Rubin's collection of 100+ templates for networking, the job search, and LinkedIn. Back in the day, the rules were simple. In the office? Suit and tie. Write a memo? Keep it formal. Today, social mores have changed, and the default setting is often business casual. That applies to everything from the clothes we wear to how we communicate.
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