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Verizon billing complaints skyrocketed last month

Consumers complaining about their mobile service providers is nothing new, but last month, the FCC received more complaints from Verizon subscribers than it had in the previous 8 months combined. After recording an average of 180 complaints a month, the agency received an astounding 2,079 complaints in September. So what the heck happened in September? READ MORE: Survey now says 40% of current users will never buy another Samsung phone According to Cleveland's Plain Dealer, the jump can be attributed to unexplained overage fees, which interviews and figures gathered through the Freedom of Information Act show have affected thousands of users in recent weeks.
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