Post Profile

Related Posts

The History of the Call Center Explains How Customer Service Got So Annoying

Technology : Vice: Motherboard

It seems like we’ve been dealing with frustrating call centers forever. But, as it turns out, customer service via phone is a relatively recent phenomenon.

AirPaper Will Cancel Your Comcast Service for Five Bucks

Lifestyle / Productivity : Lifehacker

Comcast doesn’t have the best reputation for customer service. They vowed to improve after this notorious phone call, but a quick Twitter search will tell you: customers are still annoyed. If you want to cancel Comcast without the h...

Why Your Customers Would Rather Speak In Public Than Call Your Customer Service Line

Industries / Retail : The Retail Doctor

If your customer service is delivered like most, then chances are your customers would rather speak in public, here's why and what to do instead. Continue reading ?

Why Offering Customers An Amenity Puts Your Business In Front Of Competitors

Business & Finance : Business Insider: Money Game

Customer service is about creating value. One form of value is offering your customers an amenity that they might not get from your competitor. Merriam-Webster defines an amenity as, “something that conduces to comfort, convenience ...

During Your Lifetime, You'll Spend about 43 Days on Hold

Humor : Neatorama

Please remain on the line. Your call is important to us. Annoyed yet? That's just a fraction of the 43 days the average person will spend on hold with automated customer service in one lifetime, according to a survey conducted by da...


Copyright © 2016 Regator, LLC