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The True Price of Customer Service

Business & Finance / Entrepreneurship : You're the Boss

With business getting better, the stress level from working overtime has increased, and I am starting to experience something I might call “value conflict.” We want to give the customers great service, but we also don’t want to burn...

Fox News Says Overtime Pay Is Harmful To The American 'Work Ethic'

US Politics / Liberal : Crooks and Liars

Fox News is now spinning workers being paid for overtime into a new souffle of conservative silliness. If you don't show up early and work late to show your boss how dedicated you are, then you're lazy moochers with a "punch in," "p...

My boss wants to have me arrested for working unauthorized overtime

Career & Jobs / Career Advice : Evil HR Lady

Dear Evil HR Lady, Hi, I am wondering about overtime etc. Basically, my wife has worked in an office most of her life. Recently, she has been working for a small business as an office manager; running the office, ordering parts, mak...

5 Things Your Boss Will NEVER Tell You About Working Overtime

Business & Finance / Career & Jobs : The Grindstone

Working overtime seems like a rite of passage for some, and working overtime occasionally isn’t a big deal. But if you work for a company where working overtime without compensation is just considered the norm, that’s a huge problem...

What’s a great boss worth?

Business & Finance : Jena McGregor

We all know the old saying: People don’t quit bad jobs, they quit bad bosses. But how much is a good boss really worth? A new working paper from the National Bureau of Economic Research attempts to quantify just that. The paper, wri...


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