Owners of the Galaxy Note 7 in South Korea on Thursday started getting a refund or swapping their phones for another smartphone, two days after Samsung Electronics Co. decided to discontinue the device over safety concerns.
Consumers who have a Note 7 in their possession must visit stores where they bought the devices to get a refund or exchange.
The refunds and exchanges in South Korea will be.
Samsung Electronics on Thursday was ordered to carry out more safety checks of its Galaxy Note 7 smartphones before they go back on sale following an unprecedented global recall after defective batteries caused some of the phones to...
Samsung Electronics has begun exchanging the Galaxy Note 7 in South Korea, with official sales restarting on September 28. The exchange in the US will start this Wednesday, September 21. Samsung Electronics has on Monday started the...
South Koreans returned their discontinued Samsung Note 7 smartphones Thursday, with the beleaguered electronics giant offering swap incentives in the hope of retaining customer loyalty after a damaging recall fiasco.
South Korea's government asked Samsung Electronics to extend the refund period for its Galaxy Note 7 smartphones that have been subject to an unprecedented global recall.