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Supporting Sales: A Critical (Though Dreaded) IT Role

As an IT professional, it's easy to go to a place of resentment when you consider your role in sales. You do the footwork and they get the glory... and commission. However, the role of the IT department in sales is not only irreplaceable but significantly valuable to the company as a whole. Your colleagues' salaries depend on it. When IT and sales work harmoniously together, the company achieves unprecedented success.
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