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7 Guaranteed Ways to Lose a Customer

...because my loyalty does have limits. This original article was written by Steve DiGioia. You failed them again.  Be honest – face the facts!  You worked hard for years to build a loyal customer base and now look at you.  Your customers are leaving in droves.  What happened? Sales are down, bills now pile up.  Employee morale is low and coming to work is no longer fun.
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