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How To Build A Better Chatbot

Creating a chatbot that people like interacting with isn't easy. Here's what previous bots have done right—and wrong. Creating a chatbot that people like interacting with isn't easy. Here's what previous bots have done right—and wrong. Focus On The Basics The most satisfying bots are ones with clear uses, such as the Whole Foods one on Messenger that prompts users for an ingredient then offers recipes, or the Sephora bot on Kik that offers beauty tips based on skin type.
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