Post Profile

The Case of the Missing Signal

"My satellite connection is down," reported the user on the phone. "Can you help me?" "Sure!" Omar, a support tech for a firm that supplied broadband by satellite, mentally suited up for his latest troubleshooting battle. The service he supported provided decent connection speeds to some remote geographic locations, but was far from perfect. After collecting some basic data from the user, Omar proceeded to explain the usual suspects.
read more


Related Posts

Jonathan Sallet: April's Dollars & Deals: The Broadband Value Circle

Technology : Huffington Post: Technology Blog

In the wireless broadband market, firms that manufacture devices, supply connectivity, engage in e-commerce, create software, or provide search are all creating new economic surplus in the marketplace for broadband wireless services...

Cricket Wireless Investigating Weekend Network Outage

Technology : Tech -

Cricket Wireless apologized Monday for a weekend outage that left many cell phone and broadband users unable to connect to the carrier's network. "Over the weekend many of our cell phone and broadband users have reported issues conn...

Virgin Digital Help: Online, Phone and Personal Support for Tech Related Problems

Technology : Walyou

In case you have ever needed personal Tech support for any of your Computer or Gadgets, you may be happy to know that a new service Virgin Digital Support has been launched, providing various personal help to solve your Tech problem...

Birdstep Improves Wireless User Experience, Reduces Churn

Technology : TMCnet: Communications and Technology Blog

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and oftentimes aren’t able to fully connect to such signals, meaning a phone’s broadband connection can be in lim...

With new satellite tech, rural dwellers get access to true broadband

Technology : Gigaom

HughesNet has turns on its residential broadband service, offering 15 Mbps speeds in rural America where the quality of broadband connections have always suffered. Hughes isn't the only one though. A new generation of satellite tech...


Copyright © 2016 Regator, LLC