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Incident management at the edge

Lessons learned at Fastly: How to build a robust system that identifies, mitigates, contains, and properly communicates incidents to prevent recurrence. In any sufficiently complex system, failure is impossible to rule out. And failure can have wide ranging impacts, especially when you are responsible for over 1 terabit per second of Internet traffic. As a Content Delivery Network (CDN), Fastly operates a large internetwork and a global application environment which faces many threats, both from a reliability and security perspective.
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