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Freshdesk acquires Chatimity to make enterprise bots

EXCLUSIVE: Customer support software company Freshdesk announced today that it has acquired chat app and bot creator Chatimity. Freshdesk did not disclose the terms of the deal. Chatimity is a chat app with 3 million registered users that makes business to consumer bots and AI-powered bots like MITI, which uses natural language processing to automate thousands of conversations […]
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