Sergio Quintana, reporting for ABC 7 in San Francisco:
Samsung representatives are standing by at SFO in case people
bring their potentially dangerous Galaxy Note7’s to the airport.
SFO says Samsung reps are now located in front of security
checkpoints. Customers can go there to swap out their recalled
phones or get a refund.
Seems like Samsung is finally getting on top of this fiasco, putting customers first, not their own PR.
Samsung is setting up customer service points at Australian airports; they have also been spotted in San Francisco.
Samsung is setting up exchange booths at airports, offering customers another Samsung phone in exchange for their faulty Note 7s.
Samsung has begun accepting Galaxy Note7 returns at airports in several countries. The action follows the recent ban from the Dept. of Transportation that makes it a federal crime to bring the Note7 on any airplane. Other countries ...
Samsung doesn’t want any more drama with its exploding Galaxy Note 7. The South Korean giant is setting up exchange booths at airports around the globe to offer customers a chance to swap out their Note 7 phones before boarding plan...