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Why You Should Down-edit Instead of Top Post in Email Responses

I was complimented twice recently about how I respond to emails.  Both clients who mentioned this loved the fact that I responded point by point to their inquiries instead of just hitting reply and top posting. One commenting that they knew exactly what I was responding to which they called refreshing. What is Top Posting? […] For more useful tips (or to purchase my eBook ;-)) visit: Business Email Etiquette - Technology Etiquette for Professionals Check out my NEW Workshop: EmailEtiquetteWorkshop.
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