As perhaps the only UX researcher on staff at a VC fund, Michael Margolis is parachuting into startups...
The post GV’s Michael Margolis on user research for startups appeared first on Inside Intercom.
Customer support at a growing startup can be incredibly challenging. As your user base grows, and new staff join every... The post How to use checklists to improve customer support appeared first on Inside Intercom.
How do you find an audience that will get meaningful value from your product? At the Seattle stop on our... The post Inside Intercom Seattle startup panel appeared first on Inside Intercom.
It’s a given developers know their products better than their users but this can lead to a gulf in understanding… Read more… You're reading Harnessing User Research With Intercom, a post from the Intercom Blog. Intercom is the easie...
Your product starts and ends with your users. They’re at the core of all aspects of your business,... The post Lyft’s Monal Chokshi on lightweight user research appeared first on Inside Intercom.