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Report: Half of Americans Delete Apps Without Good Customer Support

It’s the effective kiss of death for mobile apps — poor customer service. Helpshift, a company focused on the customer support industry through enterprise-level, in-app customer experiences, today announced the results of a survey conducted by Radius Global Market Research June 12-13, 2017, among adults ages 18+, that explored Americans’ feelings about email, messaging and … The post Report: Half of Americans Delete Apps Without Good Customer Support appeared first on Mobile Marketing Watch.
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