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Anderson Cooper | Shake Shack founder on changing the way restaurants do business

Anderson Cooper | Shake Shack founder on changing the way restaurants do business: Is Danny Meyer a bellwether of where retail food is going? Meyer’s most controversial innovation is also his riskiest. He is trying to eliminate tipping to combat pay inequities between servers – whose tips have gone up as menu prices have increased – and those who work in the kitchen, who under most state laws can’t share in gratuities.
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