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L.L. Bean’s Lifetime Return Policy Is No More

Customers now have one year to return a product—and must bring in a receipt
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L.L. Bean drops its unlimited lifetime return policy

Business & Finance : USAToday: Money

Customers will have only one year to return an item.        

Citing abuse, L.L. Bean rescinds its legendary lifetime returns policy

Business & Finance : LA Times: Business

For a century, L.L. Bean Inc. has offered lifetime returns on its rugged gear, apparel and boots. Now, thanks to growing abuse of the program, the company is drastically cutting back its generous policy. The Freeport, Maine-based co...

L.L.Bean scraps its amazing return policy because customers are awful

Business & Finance : Fast Company

My in-laws are obsessive, lifelong L.L.Bean fans, largely because of the brand’s legendary “100% satisfaction guaranteed” return policy. For decades, L.L.Bean believed so strongly in its products that it vowed to replace any item pu...

L.L. Bean Terminates Legendary Lifetime Returns Policy

Hobbies / Hunting : Outdoorhub

OutdoorHub L.L. Bean Terminates Legendary Lifetime Returns Policy L.L. Bean has ended its unlimited returns policy. After touting its 100 percent satisfaction guarantee for more than a century, L.L. Bean is now imposing a 1 year lim...

L.L. Bean Eliminates Lifetime Return Policy After Abuses

Business & Finance : Zero Hedge

Freeport, Maine bootmaker L.L. Bean is getting rid of its no-questions-asked lifetime return policy, thanks to growing abuse of the generous program, says the company. All returns must now be made within one-year of purchase, execut...


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