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npower is being forced to give £26 million back to customers

Business & Finance : Business Insider: Clusterstock

npower, one of the largest energy providers in Britain, is being forced to give back £26 million($39 million) to 500,000 customers. Britain's energy regulator Ofgem revealed in a regulatory note this morning that between September 2...

Ofgem – all words and no action?

Business & Finance / Personal Finance : This is Money Blog

Another day, another promise from Ofgem. The energy regulator has announced an investigation into a price promotion by Scottish Power last year along with a wider probe into the industry. Ofgem's chief executive Alistair Buchanan sa...

SSE and British Gas promise simple energy tariffs - but will it push up bills?

Business & Finance / Personal Finance : This is Money Blog

Both British Gas and Scottish and Southern Energy have announced plans for simplified tariffs and clearer energy bills for customers. The regulator Ofgem asked for it, customers want firms to change, and they have acted accordingly....

Ofgem Reduces Time Required to Switch Energy Suppliers, Amazon Expected to Unveil Smartphone

Business & Finance : Spend Matters

Categories: Afternoon Coffee Tags: General News Ofgem announces that under new rules for the energy industry, customers will be able to switch energy suppliers in three days. And Level 3 Communications has agreed to buy TW Telecom, ...

Why can't Ofgem publish energy complaints data?

Business & Finance / Personal Finance : This is Money Blog

There has been a large jump in the number of complaints from customers to energy suppliers. British Gas, the UK’s biggest supplier, saw a rise of 30 per cent and there were over 530,000 grumbles to firms in the last...


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