J.D. Power's survey owners of 3-year-old vehicles showed a 9 percent drop in complaints.
The results of J.D. Power’s latest survey on vehicle dependability suggest there is a long way to go before self-driving cars become practical.
The average number of problems experienced by US vehicle owners has increased for the first time since 1998, the latest J.D. Power and Associates Vehicle Dependability Study has found. According to the 2014 survey of more than 41,00...
Every year, J.D. Power asks original owners of 3-year-old vehicles to discuss any problems from the past year. These are the cars with the highest dependability scores, according to those owners.
J.D. Power asked owners of 2015 model year vehicles how their cars held up over the past three years. These are the most dependable vehicles in each individual segment.