Fans upset with the outcome of Mass Effect 3 have been crying "false advertising" since the get go, arguing that the ability to "completely shape" their experience as promised by EA and BioWare never materialized. According to the Better Business Bureau's Majorie Stephens, they were right. More »
Congratulations gamers. Pat yourselves on the back. Drink a cold one and high-five whichever buddy is closest to you. You've earned it. That's right, score one for righteous gamers and radical consumers the world around, you've effectively put a dent in Capcom's Better Business Bureau rating.
Capcom has officially responded to the second set of Better Business Bureau complaints regarding the missing co-op feature for the Xbox 360, and they say that it was never advertised to begin with.
In a response to a Better Business Bureau complaint, Capcom says of Street Fighter x Tekken DLC being on the disc already that there's 'no distinction' between that and a full download other than delivery mechanism. It's probably time to start calling this content something other than "downloadable" then. Show More Summary
Some consumers were particularly riled by Capcom's decision to lock Street Fighter X Tekken downloadable content directly on the disc itself. Some were riled enough to file a complaint with the Better Business Bureau, with Cinema Blend posting a response from Capcom reportedly received by several consumers. Show More Summary
The Better Business Bureau has issued an alert to the public about daily deals site SaveMore.com, which according to over 1,000 complaints “took money for daily deal coupons, never delivered.” This case illustrates one of the risks of dealing with daily deal sites whether as a consumer or as a business offering the deals. Show More Summary
The Street Fighter x Tekken DLC saga continues. Capcom has responded to fan rage (in this case, rage directed at the Better Business Bureau), and has outright said "There is effectively no distinction between the DLC being 'locked' behind...Show More Summary
On-disc DLC enables "more flexible and efficient gameplay". Responding to consumer complaints about its business practices that were lodged with the Better Business Bureau, Capcom has said it doesn't believe there's a distinction between...Show More Summary
After consumers filed complaints with the Better Business Bureau regarding Capcom's latest antics, the company actually responded to some of these complaints and their response has always been the same: There's no distinction between downloadable content and disc-locked content. In other words, expect to get screwed some more in future releases.
Bogus e-mails claiming to be from the Better Business Bureau are notifying companies of supposed customer grievances. The e-mail recipient is asked to review the attached “complaint,” which actually contains a virus. This scam is among five featured in the latest report from the Internet Crime Complaint Center (IC3).
In the past week, the charity Invisible Children and their viral “Kony 2012? campaign has skyrocketed in visibility- and along with it, criticism of the org and its motivations has been raised. (Amusingly, late-night talk show host Bill Maher said that upon the appearance of the Kony 2012 campaign, he’d surged several points ahead of [...]Show More Summary
The Better Business Bureau warns you about the biggest scams that reared their ugly heads in 2011. No doubt there are folks still using these to try to separate you from your money, or even worse, your personal information that can yield even more money through identity theft. The best defense? Know them, avoid them, [...]
Scammers keep getting more sophisticated. And as usual, they prey on the vulnerable. Here's a list of the 10 Biggest Scams of 2011 according to the Better Business Bureau. The job scam alone is cringe worthy. An emotional roller coaster.... Read more
Financial services topped the list of New Yorkers' complaints to the Better Business Bureau last year, reports Bloomberg's Margaret Collins. The main target of their ire? Mortgages, mortgage loan modifications and refinancing, with 7,267...Show More Summary
Bloomberg News - (Bloomberg) - Consumers in the New York City area complained the most about issues with financial services companies last year, officials said. The Better Business Bureau of Metropolitan New York received 7,267 complaints...Show More Summary
The Better Business Bureau reports a number of complaint report messages going around that appear to be from the bureau, but are really phishing scams.
The Better Business Bureau just released some good news: In 2011, consumers consulted the BBB far more often than they did the year before, and they lodged fewer complaints. Surely that's a sign that consumers are learning to look before...Show More Summary
“Stung by a dismal mark last year, the KEL law firm has filed a federal lawsuit against the Better Business Bureau of Central Florida that challenges its rating system, accuses it of false advertising and seeks unspecified damages for alleged business defamation.” The firm of Kaufman, Englett and Lynd contends the BBB’s evaluations are misleading, [...]
CHW Group, Inc. v. Better Business Bureau of New Jersey, Inc., 2012 WL 426292 (D.N.J.) CHW sells home warranties, and objected to the BBB’s rating system, which was allegedly a two-tier pay-to-play system where “donating” to he BBB automatically improved a company’s ratings. Show More Summary
After his Xbox Live account was stolen, Josh had to file a Better Business Bureau complaint in order to make MIcrosoft pay attention to him and restore his account access. After three months, he was delighted to log back in to his account,...Show More Summary