At UserTesting, we’re continuously listening to our customers to find ways to make the platform better. We’re always excited to launch new features and improvements based on what you want and need. You’ve told us that you want quicker ways … The post The new and improved UserTesting video player appeared first on UserTesting Blog.
Recently, I was preparing for a big camping trip. As I looked over my inventory, I realized there were a few items that needed to be replaced. But as usual, I’d waited until the last minute to prepare, so I … The post How omnichannel CX drives in-store sales appeared first on UserTesting Blog.
If you’ve ever wondered if it was time to start conducting user research, Jonathan Serebrin, User Experience Researcher for The Home Depot has some advice for you: If you’re not doing UX research already, start. Jonathan was our guest speaker … The post Good isn’t good enough: Insights from The Home Depot at IRCE 2016 appeared first on UserTesting Blog.
Wireframes and mockups are a staple of user experience design. These deliverables describe how a site will look and feel like before it’s developed.
What if you could see what your users saw when they had trouble using your site? You would be able to refine and redesign your site to meet their needs better.
Usability testing is a complex process, and interpreting the results can be difficult. That's why the International Organization of Standardization created a set of standards to help measure usability. In this, the first part of a two-part series, Danny and Patricia Franzreb show us how to use ISO-9241 to simplify usability testing.
Today’s post is an excerpt from our whitepaper, Proving the ROI of UX research. Enjoy! Tracking revenue to research One of the most compelling arguments for UX research is that it can directly impact revenue. When compared to performance … The post Calculating the value of UX research appeared first on UserTesting Blog.
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Xivic, a digital agency for over 20 years, helps brands and clients understand their customers’ digital journey and expectations. Shaping this experience is unique to every brand and business, and Xivic focuses on solutions key to each brand’s customers. … The post Xivic saves time and resources by partnering with UserTesting appeared first on UserTesting Blog.
Some users are used to having their identities always represented online. Others have learned not to expect to be able to customize their experience to match their identity. Isn't it time we start making experiences accessible to everyone? UX designer Tucker FitzGerald shows us our internal biases, and how we can design outside the (check) box.
We recently hosted a webinar about UX research in an agency setting with Aiden Bordner, co-founder and Principal Designer at Parade, an experience design firm. Here are 5 top takeaways from the webinar: Agencies face unique challenges...Show More Summary
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