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KLM’s Social Efforts Generated €25 Million in 2014 — A Look Inside The Strategy

One of the biggest demerits against social marketing has been that it’s tough to prove direct return on investment. Don’t tell that to Gert Wim ter Haar, the social media hub manager at Dutch airline KLM. His company’s social team turns...Show More Summary

Nut-rage airline exec released early by appeals court

1 hour agoHumor / odd : Boing Boing

Disgraced airline exec Heather Cho, daughter of Korean Air Lines Co.’s chairman, was set free for prison after a Seoul court ruled she'd “done enough reflection and needs a new chance after changing her disposition." Cho served fiveShow More Summary

How-To: Select a Seat for Your Japan Airlines Flight

Earlier this week, One Mile at a Time reported that First Class availability to/from Tokyo and North America was wide open, and many readers took advantage of the opportunity. As tickets are being confirmed today, here is a how-to on selecting seats for your JAL flight. Show More Summary

This Overlooked Stock Is Crushing The Market

Airline stocks have been a popular investing theme over the past few years, as many of them have tripled, quadrupled or even quintupled in the past few years. Yet investors are overlooking a

Mercedes & Lufthansa team up on dreamy VIP plane

Aircraft cabins tend to be pretty boring, design-wise — basically, windows and seats in a row, whether it’s a commercial airliner or a private jet. But creative stylists at Mercedes-Benz have teamed up with a Lufthansa subsidiary toShow More Summary

US Airways Has A Terrible Standby Policy: Things You Learn The Hard Way

I'd like to think I'm fairly in tune with what's going on in the merger between American and US Airways. Both because I cover it in great detail on the blog, and because I fly ~200,000 miles per year on the combined airlines. I get the...Show More Summary

Heather Cho, Airline Exec Jailed For ‘Nut Rage’ Incident, Gets Released

Heather Cho, the Korean Airlines executive at the center of last year’s “nut rage” incident, has been released from prison after serving only a portion of her original sentence, Business Insider is reporting. As previously reported by...Show More Summary

United San Francisco to Muscat Oman $742 Nov 2015

United Airlines and Star Alliance carriers have low fares from $742 to $765 from Los Angeles and San Francisco to Muscat, Oman for November 2015 departures. Not as low as the fares used by Brian Cohen of The Gate or Drew and Carrie of...Show More Summary

New routes: JetBlue + United + Delta + SAS + Air Canada + Southwest

As stated in our recent post Airfare war in the wings, airlines are adding capacity all over the place- which could lead to a bloodbath when demand slackens in the fall.  For example, JetBlue is adding Florida flights to both the north...Show More Summary

Singapore Airlines gives a boost to premium economy

Luxury carrier Singapore Air is the latest to add a premium economy cabin to its flights.        

Data replaces voice in new airline communication system

4 hours agoTechnology : Tech Talk

FAA says computerized messages will reduce delays during weather events, prevent human error and save time

Passengers flip airlines the bird

Love to hate the airlines? Sure you do. The post Passengers flip airlines the bird appeared first on Elliott.

American Airlines Fly Dublin to USA Biz Class 3x and earn 165,000 miles

American Airlines will sell you 150,000 miles for $2,950 through June 12 on their website. You can earn 166,000 miles flying Dublin to Los Angeles or San Francisco three times by August 7, 2015 with American Airlines Business Class tickets for a little over $5,000. Show More Summary

High Court Orders Early Release for Korean Air ‘Nut Rage’ Executive

Korean Air's 'nut rage' Vice President has been released from prison. Her conviction for aviation security law violations, in forcing the airline's plane to turn back to JFK after a flight attendant served her nuts in a bag, was overturned. Show More Summary

An Exclusive Look Inside the Southwest Airlines Listening Center

Almost every airline in the world is now on social media platforms, majorly to handle customer care queries efficiently, and also to engage their customers (present and future) in a conversation — ultimately designed to market their products and services. Show More Summary

KLM’s Social Media Managers Generate $25m In Annual Revenue

Creating a social media presence for your company is more than just setting up a Twitter and Facebook account. There’s also more to it than just posting updates and announcements and a very good example of this is airline company KLM’s social media managers. Show More Summary

Want To Interview To Fly A 747? This Airline Will Let You For A $5,000 Contribution

It is amazing to think how much crowdfunding has changed the world of innovation. It has allowed people with ideas, concepts, inventions, and more to pitch all of that to potential backers – even if they have no money to start with themselves. Show More Summary

3 Ways Your Bank Account Can Boost Your Travel Rewards

The far-reaching airline perks of credit cards are well-documented, but what about those who choose to go the Dave Ramsey route and live credit-free? Good news: it's still possible to rack up rewards the old-fashioned way. Here's how to accumulate the most mileage using your bank account. (See...

Airline irked customer with delay in ticket refund

American Airlines made a data-entry error when my husband and I booked our airline tickets by phone. An agent entered our return dates as January 2016 — a full year after our planned dates of travel. The airline agreed to refund the tickets, but we’ve had no luck with getting the money back. [...]Show More Summary

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