Trend Results : Best Buy's Geek Squad

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The Geek Squad Is a Bunch of Narcs

The Electronic Frontier Foundation has obtained documents showing that the FBI and Best Buy’s Geek Squad have maintained a rather cozy relationship over the past decade. Memos and other records released through Freedom of Information Act requests confirm reports from last year of Geek Squad members serving as paid FBI informants. Show More Summary

FBI Paid Best Buy Geek Squad to Narc on Customers

The relationship between the FBI and employees of Best Buy's computer and device repair unit Geek Squad is more complex than first thought, according to newly released documents. Records posted Tuesday by the Electronic Frontier Foundation...Show More Summary

FBI's Use Of Paid Best Buy Informants Goes Deeper Than We Knew

Questions were raised last year about whether FBI agents were actively recruiting technicians at Best Buy's Geek Squad to search for illegal content on customer devices. According to newly released documents, however, prior reports only scratched the surface. Best Buy's ties with the FBI appear more complex than once surmised. More »      

New documents reveal FBI paid Geek Squad repair staff as informants

A freedom of information request revealed that the FBI used the Best Buy division's repair staff to flag illegal content.

Report: Best Buy's Geek Squad searched computers for FBI

Electronic Frontier Foundation says the nature of the FBI's relationship with the technicians may have violated the U.S. Constitution

Best Buy’s Geek Squad Has Chummy Relationship With FBI

The EFF has found evidence of a long-term relationship between Geek Squad and the FBI, raising questions of possible 4th Amendment violations that weren't communicated to judges. The post Best Buy’s Geek Squad Has Chummy Relationship With FBI appeared first on ExtremeTech.

New documents show FBI paid Best Buy’s Geek Squad staff to act as informants

New documents released this week have unearthed a shocking discovery about the relationship between the FBI and Best Buy's Geek Squad repair agents. After filing a Freedom of Information Act (FOIA) lawsuit last year, the Electronic Frontier...Show More Summary

Man investigated after Best Buy technicians tipped off FBI has child pornography case dismissed

A judge said the FBI filed a misleading affidavit after Geek Squad employees found one child erotica image.

Amazon’s Geek Squad Competitor Is Bad News For Best Buy

Amazon has made headlines as the company continues to expand its e-commerce retail business across different verticals. In an interesting development, Amazon has ventured into the home appliance services space, which could compete with Best Buy‘s Geek Squad.

Amazon eyes Best Buy’s Geek Squad with smart home consultations

8 months agoTechnology : Venture Beat

Amazon is offering in-home consultations to customers interested in installing smart-home technologies. The service, first reported by Recode, is aimed at consumers interested in new Internet of Things gear but perhaps intimidated about setting them up. The move is consistent with a pattern Amazon has shown this year of introducing offerings or taking bold steps […]

Amazon hires gadget experts for door-to-door smart home installs, taking on Best Buy’s Geek Squad

Having problems with your smart thermostat, Wi-fi setup or home entertainment system? No worries. Amazon is here to help. As discovered by Recode, the online retailing giant is venturing into the world of in-home technology implementations,...Show More Summary

Amazon is picking a fight with Best Buy’s Geek Squad

Amazon is now offering in-home consultations and installations, which could put a huge dent into Best Buy’s business.        

Amazon is launching its own Geek Squad competitor

Amazon is stretching its tentacles into a wide range of different industries and services. Now, the company is targeting Best Buy's Geek Squad installation and repair service. Recode reports that Amazon has "quietly been hiring an army...Show More Summary

Amazon is unleashing a new service that should terrify Best Buy

Best Buy's Geek Squad has been making it easier for the tech-adverse to set up complicated technology in homes for years. This kind of customer service is one of the clearest advantages traditional retailers have over e-commerce giants like Amazon. But maybe not for long. Show More Summary

Best Buy is getting whacked as Amazon comes after its key advantage (AMZN, BBY)

Shares of Best Buy are getting clobbered, after it was reported that Amazon is going after one of the company's key advantages. For customers wanting in-person help setting up their complicated new technology, Best Buy's Geek Squad was one of the most well-known options. Show More Summary

SPYING: Justice Department Sued for Records on FBI Training of Best Buy Geek Squad Spies….

SPYING: Justice Department Sued for Records on FBI Training of Best Buy Geek Squad Spies.

Lawsuit Alleges FBI Used Geek Squad to Spy on Customers

10 months agoTechnology / Gadgets :

Digital privacy advocates at Electronic Frontier Foundation have filed a lawsuit against the US Justice Department, alleging that the FBI used Best Buy’s Geek Squad to search for child pornography. That’s… wow. A […] The post Lawsuit Alleges FBI Used Geek Squad to Spy on Customers appeared first on

6 Secrets From Best Buy Employees That'll Change How You Shop

How knowledgeable is Geek Squad staff? Why do Best Buy employees always try to push protection plans on customers? We've found answers to some of your most curious questions by searching through iAMAs from a Canadian sales rep in the store's computer department, a former employee, and an employee of three years who's worked in multiple departments. Show More Summary

How hip-hop's D.R.A.M. went from working at Best Buy to performing at Coachella

Before he became one of hip-hop’s most promising young talents, rapper and singer D.R.A.M. worked as a member of the Geek Squad at the Best Buy outlet in Newport News, Va. But he didn’t do house calls in one of the retailer’s signature black-and-orange vans. Instead, D.R.A.M., born Shelley Marshaun...

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