Carrier IQ, whose software was used by carriers and phone manufacturers to collect network data, has settled a class-action lawsuit over violations of consumer privacy rights. Consumers felt that Carrier IQ's tracking was too extensive and invasive. The exact terms of the settlement have so far been undisclosed, and the settlement still needs to be finalized by the court.
Carrier IQ, whose software was used by carriers and phone manufacturers to collect network data, has settled a class-action lawsuit over violations of consumer privacy rights. Consumers felt that Carrier IQ's tracking was too extensive and invasive. Show More Summary
A company called Carrier IQ is trying to help mobile carriers serve their customers better by using machine learning algorithms to diagnose problems with their smartphone, such as poor battery performance or call quality. A smart use of the technology would be for carriers to get […]
Shares of Sprint (S) today fell 46 cents, or 4.4%, to close at $9.94, as analysts took a dim view of the prospects for an immediate merger between the carrier and Deutsche Telekom’s T-Mobile (TMUS), speculation about which has driven up Sprint shares in recent weeks. T-Mobile stock closed the day off $1.09, or 3.3%, at $32.28, in response to [...]
Say hello to my little friend Yep. That's exactly what it looks like — Carrier IQ running on AT&T's new LG G2. Robstunner in our forums was poking around on his new G2, as Android users are prone to do, and found this lurking there, like the monster under the bed. Show More Summary
In the wake of the Carrier IQ flap a couple years back, the Federal Communications Commission wants to be clear about the rules around how carriers collect and store call data.
Much of the firestorm surrounding remote phone diagnostics in late 2011 ultimately enveloped Carrier IQ and the providers that used it, but HTC was also scorched by accusations that its phones' software flaws (including in HTC Loggers) made privacy breaches possible. Show More Summary
HTC America has settled with the FTC (Federal Trade Commission) over concerns that the company put millions of customer's personal information at risk with insecure implementations of software on its devices. The FTC found that HTC did...Show More Summary
HTC America has settled a case with the FTC today over failing to patch a vulnerability that allowed access to data from logging applications like Carrier IQ and its own tools. The... Keep reading ?
Carrier IQ has let customer service reps diagnose smartphones from afar with its IQ Care software for a while, but now the solution has been given a worldwide release. By wielding IQ Care (and asking a phone owner's permission, we're...Show More Summary
The T-Mobile MyTouch and MyTouch Q (actually made by Huawei) are receiving an OTA update today -- to software version C85B839SP03. Although the phones will stay on Android 2.3.6 for now, there are a few good things in this one. First and foremost, the update allows users to opt out of the Carrier IQ tracking software that is preloaded on the devices. Show More Summary
Massachusetts Rep. Edward Markey wants to make it more difficult for companies to track your mobile activities without you knowing it first, but of course the industry's fighting back
As Mobile Marketing Watch has covered consistently in recent months, late last year the Carrier IQ scandal sent mobile privacy advocates and smartphone users into a frenzy. The Carrier IQ software is what’s known as a rootkit that is installed at a carrier’s request on mobile phones. Carrier IQ raises user privacy concerns because it [...]
It's been several months since Carrier IQ explained its data collection practices and responded to FCC and Senatorial inquiry about its privacy policies. Despite the fact that it's no longer in the headlines, Carrier IQ's still intent on improving how it handles consumer info. Show More Summary
After weathering a brutal privacy storm last year, Carrier IQ aims to show that its products are both useful and privacy-friendly.
Carrier IQ, a company once vilified for its handling of user data, has just announced its latest hire. Magnolia Mansourkia Mobley will join the company as its chief privacy officer. Mobley comes to Carrier IQ from Verizon, where she served …
Thermalx, in our T-Mobile HTC One S Q&A, writes, I thought carriers had about stopped with the whole Carrier IQ thing. But according to this T-Mo doc, the One S has Carrier IQ, any thoughts on that? Personally I'm not swayed much by it as I'll get CM9 as soon as it's available. Show More Summary
The importance of privacy has been dwindling for quite some time, and smartphones have become one of the biggest culprits. Allegations against Carrier IQ, location-based tracking, the recent concerns about Path snatching up iOS address...Show More Summary
It has been just over three months since the Carrier IQ “spygate” epidemic engulfed the mobile world. As smartphones and tablets become more powerful, consumers are becoming even more concerned with their mobile privacy as numerous smartphones have been found to track users’ locations, phone calls, text messages and even which websites they visit. Show More Summary
When the Carrier IQ controversy broke late last year, the only major U.S. operator not implicated in the phone tracking scandal was Verizon Wireless. It turns out Verizon is introducing phone monitoring software as well, but the critical difference is it's asking its customers permission first.