Capillary Technologies, an India-based startup that helps e-commerce businesses manage their marketing and customer engagement, has pulled in $20 million in fresh funding from existing investors Warburg Pincus and Sequoia. The company...Show More Summary
The role of marketing in free to play games is often underestimated. In the modern understanding of marketing, you need to accompany customers after purchases and make them an advocate for the brand....
Custom engagement rings are impressive and unique. These rings are designed to your exact specifications. Is a custom engagement ring right for you? read more The post Advantages and Disadvantages of Custom Engagement Rings appeared first on Weddingbee.
Millennials are embracing SMS texting to buy products, making it the go-to channel to engage with brands.
With mobile video expected to grow nearly 9 percent over the next year, how can brand marketers take full advantage of reaching customers on the go? Some brands have found making videos that are interactive will lead to increased engagement and lift sales. In our new video series, The Pivot, we take a look at...
Content is king. And content marketing in 2018 remains a brilliant and cost-effective method for engaging with leads and customers, spreading brand awareness, and getting around the increasing use of ad-blockers. Whether it’s an email newsletter, social media post, or blog on your own or someone else’s website, people want to see your stuff. They […]
VB LIVE: AI has become a must-have, offering companies the power to seamlessly anticipate customer needs and serve up hyper-personalized, emotionally resonant campaigns where and when they’re most welcome. Join Wayfair’s Director of Data Science and others to learn more about the business advantage it brings and how to get in the game when you join this […]
At TwitchCon 2017, Twitch introduced custom chat spaces called Rooms and now they're making them available worldwide on web and mobile. Engaging with your community in new and dynamic ways has been a focus of many recent Twitch updates, including Extensions and a couple ways to gamify viewership on the platform. Show More Summary
A recent Adobe survey of U.S. consumers revealed people spend on average 7.8 hours per day engaging with digital content — a figure that jumps to 11.1 hours per day among teenagers. According to a provided statement from Adobe, brands...Show More Summary
The new Amazon Polly WordPress plugin allows you to turn your small business website into a talking site that engages customers.
VB LIVE: AI is changing the customer service and engagement game, offering up unprecedented ways to connect with customers where and when they need you. Learn how major companies are leveraging AI to serve up hyper-personalized, emotionally resonant experiences when you join this VB Live event! Register here for free. Chat and text messaging is increasingly the […]
Snapchat today has launched two new features, allowing users to create custom filters and lenses. With the new customizable AR content, Snapchat is looking to increase user engagement and will also be creating more revenue as the new features start at $10. more…
Twitter soars as its results comfortably beat expectations and management says changes to its app are raising engagement, Apple should offer its iCloud for enterprise customers, is a suggestion by Barclays's Mark Moskowitz, the NYSE welcomes Chinese wearables manufacturer Huami, but its IPO fizzles, Infinera and NXP rise on their earnings reports, but Yelp and Inphi fall hard.
Hyundai Australia has engaged in a voluntary undertaking with the Australia Competition and Consumer Commission (ACCC), as it attempts to more closely adhere with Australian Consumer Law when dealing with customer complaints. The move comes as part of the ACCC’s wider investigation into customer service in the automotive industry, which has already seen Holden accept and […]
The software allows a big brand to deploy customer-specific communications throughout a network of agents, who then receive data revealing customer intent based on engagement with the content. Continue reading National Australia Bank takes stake in ActivePipe real estate software at Property Portal Watch.
PRESS RELEASE: Womply, the leader in front office software for small- and medium-sized businesses (SMBs), today launched Womply Engage, a cloud-based software platform for small businesses that helps small businesses keep track of their customers and...
by Angela Guess According to a recent press release, “Avaya ENGAGE – Avaya today announced advancements in delivering and integrating artificial intelligence (AI) technologies into contact centers to improve the customer experience.Show More Summary
VB LIVE: Want to seamlessly anticipate customer needs and serve up hyper-personalized, emotionally resonant campaigns where and when they’re most welcome? The secret is AI. To learn more about opportunities that AI technology unlocks, and what it takes to get your ball in the game, don’t miss this VB Live event! Register here for free. At Facebook’s […]
Utility customer engagement goes digital; Utilities find the best engagement experience involves meeting customers where they are — online and on mobile devices Herman K. Trabish, June 19, 2017 (Utility Dive) Editor’s note: The use of...Show More Summary
In customer engagement, the right context for a message matters just as much as the right time and... The post Our second audiobook: Intercom on Customer Engagement appeared first on Inside Intercom.