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Every Employee Needs Customer Service Training, And Here's Why!

For a company to be truly customer-focused, an employee must understand how important customer service is to the company, how service fits into the culture and how he or she plays a role in it. That doesn’t happen spontaneously; it requires training.

Former Blockbuster employees reveal their fondest memories

For many children of the '80s and '90s, going to Blockbuster was a weekend staple. The American-based home movie and video game rental service was known for its vast collection of classic VHS tapes and recently-released silver screen films. Show More Summary

Kitchen Employees At The Theodore Stage Walk-Out On ‘A Day Without Immigrants’

The restaurant says that the protest will not impact service It hasn’t been as big a deal in Dallas as it has elsewhere, but restaurants across the country have closed their doors today in solidarity with “A Day Without Immigrants,”Show More Summary

Civil Service Resistance To Trump: The Law Enforcement Example

Civil service employees have a lot of power -- the last administration proved it.

Internal Ticketmaster emails show the company hacked into one of its rivals, lawsuit claims

Ticketing company Ticketmaster is being accused in a lawsuit of using information provided by a former employee of a rival company to hack into that rival's databases. Back in 2015, Songkick — another ticket-selling service — brought...Show More Summary

Clare V. Is Hiring A Key Holder / Monogram Specialist In New York, NY

Job Title: Key Holder / Monogram SpecialistCompany: Clare V.Department: RetailSupervisor: Store ManagerGeneral OverviewThe Key Holder is a key employee in maintaining good customer service. A Key Holder is responsible for serving customers and accurately recording all sales, as well as assisting... Continue reading

Trump anxiety plagues federal civil service employees

Think being a citizen of the U.S. under popular vote loser Donald Trump is an anxiety-inducing, exhausting ordeal, after just three weeks? Try being a public employee who's committed your professional life to the public good.  WASHINGTON — Across the vast federal bureaucracy, Donald J. Show More Summary

Uber's refusal to treat its drivers as employees now receiving backlash in India

Uber drivers in India have joined the worldwide commotion in slamming the ride-hailing service for not treating them as employees.  Drivers with Uber and its local rival Ola refused to end their strike against the company for  a fifth day on Tuesday in India's capital New Delhi. Show More Summary

Whistleblower in Pilot Flying J case alleges scheme defrauded U.S. Postal Service

A whistleblower in the Pilot Flying J case alleges that the U.S. Government was among the entities defrauded in the rebate fraud scheme that led to eight current and former employees to be indicted last year. According to Matt Lakin of the Knoxville News Sentinel, John Verble, a former Morgan Stanley Smith Barney broker that…

Maybe your customer isn't trying to save money

Perhaps she wants to be heard instead. Or find something better, or unique. Or perhaps customer service, flexibility and speed are more important. It might be that the way you treat your employees, or the side effects you create count...        

A new Times Square health clinic will serve entertainers

The Actors Fund, a national social services agency dedicated to helping performing artists and entertainment industry employees, plans to open a new clinic in Times Square on March 6 in partnership... To view the full story, click the title link.

Kellyanne Conway’s Endorsement of Ivanka Products Apparently Violates Federal Law

A federal employee may not “use his public office... for the endorsement of any product, service or enterprise.”

The 10 Best (Free) Email Service Providers for Your Business

As a business owner, your email is important. It's how you communicate with clients and vendors. It may even be how you communicate with your employees. You want to make sure that you choose the best email service provider for your needs. At Envato Tuts+ we understand the importance of email to the small business owner. Show More Summary

Govt Gets Tough; Warns Employees For Criticizing Govt Policies On Public Platform

A strange case of diplomatic logjam is being witnessed right now, especially within Finance Ministry. While on one hand is the freedom of expression provided by our Constitution, there is the issue of following ‘service book’ regulations, when it comes to performing Govt. Show More Summary

Gusto now lets businesses set up 529 college savings plans for employees

As Gusto continues its path to being a “people-first platform,” it has been adding more services to help small businesses make life easier for their employees. From managing payroll to addressing human resource issues and selecting insurance plans, Gusto has created a one-stop shop for the here and now. But what about the future? On Tuesday, […]

Wisconsin Wages War on Trans Healthcare

As of Feb. 1, the health plans of Wisconsin state employees exclude procedures, services, and supplies related to surgery and sex hormones associated with gender reassignment.

FBI offers employers alerts when their employees are arrested, regardless of charges or convictions

last weekHumor / odd : Boing Boing

The FBI's Rap Back ("Record of Arrest and Prosecution Background") system is a service that employers can use to continuously monitor their employees' criminal and arrest records, getting alerts when an employee with a "clean" record is alleged to have gotten into some kind of trouble. (more…)

Half of corporate travel policies now allow ride sharing

The business world continues to embrace the sharing economy. Half of the world’s corporate travel policies now allow their employees to use ride-sharing services such as Uber and Lyft for business trips, and 30% of businesses let their employees rent lodging through Airbnb and other home-sharing...

Federal employees are using Trump-proof technology to communicate

2 weeks agoNews : The Raw Story

President Trump’s election is causing mayhem amongst federal employees. Politico released a report describing how government employees are using encrypted messaging apps and services to discuss the security of their positions and opinions of decisions made by Trump. Employees are worried Trump will...

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