United CEO Oscar Munoz's statements now suggest he's happy with the quality of service his airline provides. Delta, American, and United want to be protected from competition because they’re afraid it will hurt their business. But that’s the point — it will, unless they improve to compete. Show More Summary
United Airlines CEO Oscar Munoz regrets not listening to his gut back in April, when he got word that authorities had dragged passenger David Dao off a flight in Chicago. The incident made United... To view the full story, click the title link.
United CEO Oscar Munoz originally issued a statement apologizing that passengers were inconvenienced and claiming that Dr. Dao had been belligerent. He since backtracked on that claim and publicly apologized. But he has never called Dr. Show More Summary
Oscar Munoz says the risk of a laptop bomb being detonated in a plane hold appears remote.
United Airlines CEO Oscar Munoz has issued a statement to United employees on the weekend attacks in London. United has a flight attendant crew base in London and I count United’s London-based crews as some of the best in the system....Show More Summary
United CEO Oscar Munoz is quite the prolific scribe. My go-to FA (who also said a new international route from LAX will be announced later this week) sent me the following note Munoz sent to employees earlier today to commemorate the U.S. Show More Summary
United CEO Oscar Munoz has penned a brief but beautiful note to employees concerning the tragedy in Manchester. Dear Fellow Employees, Along with the rest of the world, the eyes of 87,000 members of the United family are upon the city and citizens of Manchester, England, today. Show More Summary
Someone shared with me a brief yet touching note from United Airlines CEO Oscar Munoz to employees commemorating Mother’s Day today. Dear United family, Our moms are the bedrock of our families. They keep us together, they give us strength and they love us unconditionally. Show More Summary
AP Photo/Pablo Martinez Monsivais House Transportation Committee Chairman Bill Shuster speaks on Capitol Hill, where United Airlines CEO Oscar Munoz testified on May 2, 2017. O n Tuesday, May 2, America’s airline executives were hauled...Show More Summary
Airline executives, including United CEO Oscar Munoz, were hauled to Capitol Hill yesterday to testify before Congress about all the recent customer service mishaps that have grabbed news headlines around the world. I worked on Capitol...Show More Summary
"Why do you hate the American people?" United Airlines CEO Oscar Munoz and executives from Alaska Airlines, Southwest Airlines and American Airlines faced off with the House Transportation Committee on Tuesday, three weeks after Dr. David Dao, 69, was violently dragged off United Flight 3411 in Chicago. Show More Summary
Saying what you were thinking, one Congressman asked Munoz, "Why do you hate the American people?" [ more › ]
United Airlines CEO Oscar Munoz apologizes for an incident in which a passenger was forcibly removed from a flight as he and other airline executives face tough questions from lawmakers Tuesday. "It was a mistake of epic proportions," he said. (May 2)
United CEO Oscar Munoz was scolded during a congressional hearing for neglecting to immediately apologize to the passenger who was forcibly removed from a flight in an incident that ignited public backlash. "I was appalled at your comments...Show More Summary
U.S. lawmakers on Tuesday threatened United Airlines Chief Executive Oscar Munoz and other airline executives with legislation to force improvements as they took carriers to task after a passenger was dragged off an overbooked flight last month. Legislators from both sides of the aisle, many of...
WASHINGTON, May 2 (Reuters) - U.S. lawmakers on Tuesday threatened United Airlines Chief Executive Oscar Munoz and other airline executives with legislation to force improvements as they took carriers to task after a passenger was dragged off an overbooked flight last month. Read more... Permalink | Email this | Linking Blogs | Comments
United Airlines CEO Oscar Munoz said Tuesday that the incident where a passenger was forcibly dragged off a flight was a "horrible failure" and that the airline has reached a "turning point." "For the last three weeks, I have spent literally every single day thinking about how we got to this point. Show More Summary
United Airlines CEO Oscar Munoz testified at a hearing Tuesday on customer service concerns following incidents on flights, including one in which a passenger was dragged off a plane for refusing to give up his seat. … Click to Continue »
WASHINGTON/NEW YORK, May 2 (Reuters) - United Airlines Inc executives faced harsh criticism from U.S. lawmakers that demanded answers on Tuesday following the forcible removal of a passenger from an overbooked flight in April, with the carrier's chief executive again apologizing for the incident. Read more... Permalink | Email this | Linking Blogs | Comments
United Airlines CEO Oscar Munoz will testify before the House Transportation and Infrastructure Committee in a hearing about the controversial incident that happened on one of his planes last month.