United CEO Oscar Munoz penned a beautiful to note to employees concerning the Thanksgiving Day holiday. Dear United family, Thanksgiving is a time when we take stock of what we’ve accomplished over the past year and give thanks to all the wonderful people in our lives who’ve helped us along the way. Show More Summary
What side do you root for when you’re an airline CEO and both teams in the World Series are from hub cities? United CEO Oscar Munoz had to walk a fine line during the Series. He’s an LA-native but lived in Houston for many years. A friend shared with me his letter to employees concerning […] The post United CEO Comments on World Series appeared first on Live and Let's Fly.
When tragedy strikes, strong and steady leadership can help to assuage fear and begin the healing process. But sometimes a small heartfelt gesture, like a well-penned letter, accomplishes the same thing. United CEO Oscar Munoz is reflecting upon the recent attack in Las Vegas that killed 59 people. Show More Summary
Genius or cowardice? That’s my quandary as United CEO Oscar Munoz continues to defend employees over the dragging incident in April. If you recall, Dr. David Dao was dragged off a flight from Chicago to Louisville after he refused to give up his seat on an oversold flight. Show More Summary
United Airlines just released a heartwarming video covering CEO Oscar Munoz’s visit to areas devastated by Hurricane Harvey in Houston. I don’t think the video requires much commentary. Here it is– I love the simple truth in this video — that tragedy often brings out the very best in people. Show More Summary
United CEO Oscar Munoz's statements now suggest he's happy with the quality of service his airline provides. Delta, American, and United want to be protected from competition because they’re afraid it will hurt their business. But that’s the point — it will, unless they improve to compete. Show More Summary
United Airlines CEO Oscar Munoz regrets not listening to his gut back in April, when he got word that authorities had dragged passenger David Dao off a flight in Chicago. The incident made United... To view the full story, click the title link.
United CEO Oscar Munoz originally issued a statement apologizing that passengers were inconvenienced and claiming that Dr. Dao had been belligerent. He since backtracked on that claim and publicly apologized. But he has never called Dr. Show More Summary
Oscar Munoz says the risk of a laptop bomb being detonated in a plane hold appears remote.
United Airlines CEO Oscar Munoz has issued a statement to United employees on the weekend attacks in London. United has a flight attendant crew base in London and I count United’s London-based crews as some of the best in the system....Show More Summary
United CEO Oscar Munoz is quite the prolific scribe. My go-to FA (who also said a new international route from LAX will be announced later this week) sent me the following note Munoz sent to employees earlier today to commemorate the U.S. Show More Summary
United CEO Oscar Munoz has penned a brief but beautiful note to employees concerning the tragedy in Manchester. Dear Fellow Employees, Along with the rest of the world, the eyes of 87,000 members of the United family are upon the city and citizens of Manchester, England, today. Show More Summary
Someone shared with me a brief yet touching note from United Airlines CEO Oscar Munoz to employees commemorating Mother’s Day today. Dear United family, Our moms are the bedrock of our families. They keep us together, they give us strength and they love us unconditionally. Show More Summary
AP Photo/Pablo Martinez Monsivais House Transportation Committee Chairman Bill Shuster speaks on Capitol Hill, where United Airlines CEO Oscar Munoz testified on May 2, 2017. O n Tuesday, May 2, America’s airline executives were hauled...Show More Summary
Airline executives, including United CEO Oscar Munoz, were hauled to Capitol Hill yesterday to testify before Congress about all the recent customer service mishaps that have grabbed news headlines around the world. I worked on Capitol...Show More Summary
"Why do you hate the American people?" United Airlines CEO Oscar Munoz and executives from Alaska Airlines, Southwest Airlines and American Airlines faced off with the House Transportation Committee on Tuesday, three weeks after Dr. David Dao, 69, was violently dragged off United Flight 3411 in Chicago. Show More Summary
Saying what you were thinking, one Congressman asked Munoz, "Why do you hate the American people?" [ more › ]
United Airlines CEO Oscar Munoz apologizes for an incident in which a passenger was forcibly removed from a flight as he and other airline executives face tough questions from lawmakers Tuesday. "It was a mistake of epic proportions," he said. (May 2)
United CEO Oscar Munoz was scolded during a congressional hearing for neglecting to immediately apologize to the passenger who was forcibly removed from a flight in an incident that ignited public backlash. "I was appalled at your comments...Show More Summary
U.S. lawmakers on Tuesday threatened United Airlines Chief Executive Oscar Munoz and other airline executives with legislation to force improvements as they took carriers to task after a passenger was dragged off an overbooked flight last month. Legislators from both sides of the aisle, many of...