Ten years in, he's made Yelp into a large, public--and finally profitable--consumer reviews empire.
Welcome to Grim Yelp Reviews, a new regular feature where we share people's worst experiences at the worst places. This week: swimming pools, and the horrifying mysteries floating in them. Read more...
Arterra Picture Library/Alamy Review sites have given consumers a way to amplify their voices and make an impact on a company's business -- for good or bad. For Virginia resident Jennifer Ujimori, bad reviews on Yelp and Angie's List...Show More Summary
It’s a tail (get it, like a dog’s tail) as old as time. Woman has bad experience at a business. Woman posts about her bad experience on the internet. Business
Jennifer Ujimori posted negative reviews on Yelp and Angie’s List after being dissatisfied with her experience with a Burke, Va. dog obedience class. Now the owner is suing her for damages. [Washington Post] Unlike D.C., Maryland and...Show More Summary
A few months ago, a Virginia woman began taking her dog to obedience class, and when the training wasn’t what she expected, she requested a pro-rated refund and wrote a negative review of the school on Yelp. Now she’s facing a $65,000 defamation lawsuit. The Washington Post reports on this lawsuit, the latest in a string of legal actions … [More]
Yelp, Trip Advisor, Angie’s List. Sites where consumers can immediately recommend or dismiss an establishment have become an integral part of the way people choose everything from their morning coffee to to a tour through the Amazon rainforest. Show More Summary
"In a nutshell, the services delivered were not as advertised and the owner refused a refund." Sounds like a pretty standard negative Yelp review, but it got Jennifer Ujimori slapped with a $65,000 lawsuit. The Virginia woman wrote it after signing her Bolognese puppy up for a $175 basic...
NYC-based sushi chef David Bouhadana is incredulous.
Jennifer Ujimori wasn’t happy with the dog obedience class she booked for her pint-sized puppy, so the Springfield woman dashed out negative reviews on Yelp and Angie’s List to inform consumers about her experience.Read full article...
Being unable to get a seat at a busy restaurant where you don’t have a reservation is probably not a justifiable reason to give the place a one-star writeup on Yelp. But if you are going to put that negative stamp on a restaurant, at least tell the truth. A man in California recently posted a one-star takedown of a … [More]
As part of its ongoing efforts to transform itself from a reviews site into an e-commerce platform, Yelp announced today that it has partnered with startup Vimbly to offer activities bookings on its site and apps. Other startups it will...Show More Summary
Online reviews from sites such as Google and Yelp are really focused on the consumer – they want (actually they NEED) consumer involvement/engagement for their revenue model to work. It really doesn’t matter as much how many businesses are engaged as long as users are interacting.
Who Owns Your Online Reviews? March 23, 2015 Online reviews from sites such as Google and Yelp are really focused on the consumer – they want (actually they NEED) consumer involvement/engagement for their revenue model to work. It really doesn’t matter as much how many businesses are engaged as long as users are interacting.
Jezebel has a new feature called "Grim Yelp Reviews," and the name suggests exactly the kind of cringeworthy, chills-inducing, gross-all-over kind of feeling you'd expect to get from reading it. Writer Anna Merlan chose 24-hour diners...Show More Summary
Yelpers have no problem sharing opinions and airing grievances—and that also extends to real estate. Curbed rounded up some choice reviews of some of NYC's most well-known apartment buildings. If you could use a laugh, a cry, and an eyeroll, head on over and check it out. READ MORE »
Shares of local listings and reviews purveyor Yelp (YELP) are up 36 cents, or 0.8%, at $45.54, after the announcement yesterday morning of a crowd-raising campaign on Kickstarter to fund a documentary about the company called “Billion Dollar Bully,” which explores allegations that Yelp pressured businesses into paying them to avoid negative reviews. “They really force you [...]
Plaintiffs in multiple lawsuits have unsuccessfully argued that Yelp is a “shake-down” racket that manipulates reviews to encourage SMBs to advertise and punish those that don’t. At the heart of these claims is Yelp’s controversial and often misunderstood “review filter.” Now a new crowdfunded documentary seeks to make the same argument to the broader public. A […]
Welcome to Grim Yelp Reviews, a new regular feature where we share people's worst experiences at the worst places. This week: 24-hour diners. Need we say more? Read more...