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Yelp Tumbles 11%: Google, Facebook Copying, Not Courting, Says Axiom

Shares of online local listings and review site Yelp (YELP) are down $4.61, or 11%, at $37.83, following a story this afternoon by Bloomberg‘s Alex Sherman stating that the company has decided not to pursue a sale of itself despite hiring Goldman Sachs to prospect for suitors, and actually finding “several.” The article, citing multiple unnamed sources, states that it’s up to [...]

Yelp's CEO Puts Pause on Sale of Company

The company is worth over $3 billion. Restaurant (and retail) review site Yelp may not put itself up for sale after all. In May, news broke that the site's executives were exploring a sale and it had plans to meet with investment bankers and potential buyers. Show More Summary

Magazine Creates Fake Restaurant to Show How Easy It Is to Post False Reviews on TripAdvisor

The restaurant became the highest ranked eatery in the city. TripAdvisor, like Yelp, is plagued with issues of users posting fake reviews. The Independent writes that Italian magazine Italia a Tavola decided to "reveal alleged flawsShow More Summary

Restaurant Owner Flames Customer on Facebook After Bad Yelp Review

19 hours agoPop Culture / Celebrity : Jezebel

Perhaps 9 out of every 10 times an owner responds snarkily to a bad Yelp review, it winds up making the owner look worse by comparison. If so, this is the 10th time. Read more...

Joyless Restaurant Owner Shames Customers' Singing Skills On Yelp

It was in response to a one-star Yelp review. It's a tale as old as time: Angry customer takes to Yelp to rant and the restaurant owner posts a scorching response. According to MyFoxBoston, the owner of KC's Rib Shack in Manchester, N.H. Show More Summary

Someone Created a Fake Restaurant to Prove That TripAdvisor’s Reviews Are Bogus

Oof. Much like Yelp, TripAdvisor has plenty of people who don't think the reviews are all that reliable. This group of doubters apparently includes Italia a Tavola, a hospitality trade magazine in Italy that went to the trouble of creating a fake restaurant listing, then posted bogus reviews to see if it could con TripAdvisor. Show More Summary

A Restaurant Owner Responded to a Bad Yelp Review by Trashing a Customer’s Karaoke Skills

Mamma mia! After a birthday dinner for a party of 20 went sour at KC's Rib Shack in Manchester, New Hampshire, Joyce Denham did the usual thing and flamed the joint on Yelp and Facebook. Her lovely review included: We were having fun...Show More Summary

Yelp-Backed Study Tries to Prove Google Manipulates Search Results

The feud between Yelp and Google continues. Review site Yelp has long accused Google of manipulating search results, and now academics are backing the company's claims. According to Re/Code, legal scholar and former FTC adviser Tim Wu...Show More Summary

10 Target Reviews That Speak to Your Soul

There's a special place in our hearts for everything Target offers, from luxury-like furniture to quirky dollar-section finds. While nothing can quite compare to people's comments about McDonald's, these Yelp reviews and tweets about one of our favorite retail stores are priceless. Some of it is almost like reading a page of our diary - too real and shockingly accurate.

Tired of the crowd? Ritz-Carlton concierges offer their travel expertise for free

Quick: You've just arrived in a new city, and you want to find a great restaurant for dinner. How do you choose? In the age of Yelp and TripAdvisor, the answer is often online reviews that offer a crowd-sourced answer to any question a traveler could ask. Show More Summary

This 2-year-old became a Yelp celebrity, and now his family eats all over NYC for free

For some parents, going out to dinner with a baby might be a stressful event, but for Mike Chau and his son Matthew, it's the perfect photo-op.  Chau is a popular Yelp reviewer and the Instagrammer behind @foodbabyny, an account devoted to taking pictures of delicious food. Show More Summary

'Coated in Vomit': Grim Yelp Reviews of Very Long Bus Rides

Welcome to Grim Yelp Reviews, a regular feature where we share people’s worst experiences at the worst places. This week: the wheels on the bus go round and round, round and round, a chaotic spiraling miasma of exhaust fumes and barf. Read more...

The Final Straw

Not only did Abdul Malik Abdul Kareem allegedly help plan the failed attack on Pam Geller's Garland, Texas Muhammad cartoon contest. Yelp reviewers said his moving service was like the worst ever.

As a Chef, I Wish Yelp Didn’t Exist

A chef and restaurateur shares why reading online reviews is a maddening experience for many food industry professionals. Just remember, fine dining isn't a fucking community swimming pool.

Three Attributes of the Modern Day Customer

I’m a positive reinforcer. I don't believe in negative Yelp reviews. I would rather reward good behavior than spend energy on trying to help companies that don't get it. Instead of providing feedback on social media I quietly leave. I'm the customer that should keep you up at night. I leave [...]

Our Favorite Attorney, Daniel A. Bernath in the news again….

…and shockingly, it is for being a huge jackass.  Who woulda thunk it? For nearly two years, claims that Yelp Inc. should pay people who post on its site have dogged the company like a bad review… This week, the entire mess landed in the Northern District of California after Yelp won a motion to […]

Hilariously Brilliant Yelp Reviews of Celebrity-Owned Restaurants

So what do people really think about Justin Timberlake, Jay-Z, and Lisa Vanderpump's restaurants?

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