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Ancient Babylonians Were Just Like Us, Complained About Poor Service From Retailers - They were into Yelp before it was cool.

2 days agoHumor / odd : Geekosystem

You millennials today have it so easy, you know. Time was if you wanted your local copper ore salesman to know you were unsatisfied with his merchandise, you had to painstakingly chisel out your frustrations onto a clay tablet, sendShow More Summary

This Restaurant Shamed Its Own ‘Incompetent’ Staff on Yelp

They're not known for their excellent service. The owners of a Chinese joint in L.A. that's somehow survived for nearly 30 years gave customers some bad news on Yelp this week: Supreme Dragon is in a bad place and has no choice but to shut down, and you can thank the crappy staff. In a 300-word rant on the site, discovered by L.A. Show More Summary

Shuttered Restaurant Lashes Out At Former “Incompetent” Staff In Yelp Farewell

Yelp is usually a place for restaurant diners to vent about bad service and food — and occasionally for restaurants to start ill-advised social media wars with those who complain. But it’s rarely the place for a restaurant to publicly point the finger at its own employees. And yet, as Eater.com points out, that’s exactly what a now-closed Chinese … [More]

Behind the Ugly, Bitter, Name-Calling Yelp Lawsuit

Photo: Yelp/Facebook For the out-of-towner, Yelp is a dependable tool: Its a quick way to dodge food poisoning, surly waitstaff, or dingy bathrooms with only a few flicks of the finger. But for business owners, Yelp is a perennial battleground:...Show More Summary

This 1750 BC Babylonian Tablet Is An Ancient Customer Service Complaint

3 days agoGenres / Sci Fi : io9

The ancient Babylonians may not have had Yelp or customer service call centers, but they still recorded their complaints. They just had to do it on clay tablets, like this one, in which a buyer complains about receiving the wrong grade of copper ore. Read more...

Does Yelp Really Matter?

In a search marketing world that is dictated by Google, should businesses care about getting Yelp reviews?

Lines from the New Yorker's 3.5-Star Yelp Listing

“I will never read The New Yorker again.” “NYC bores nowadays.” “Thank you New Yorker for helping me kill time the other day.” “I had lost interests in their article qualities so I stopped subscribing paper version a year ago. However I would like to have a free New Yorker logo tote so I subscribed […]

Spotlight On: Yelp's Rosie Akenhead

Yelp's manager of local business outreach for the U.K. and Ireland spoke with SEW about recent additions to Yelp, as well as the time she Yelped a taxidermist.

Luka, The App That Replaces Your Foodie Friend, Goes Live In SF

IO, the company that launched on stage at Disrupt Europe and is looking to replace Yelp with a natural language recommendation engine, is today launching its service publicly in the Bay Area. The app, re-branded from IO to Luka, is going live with more than 2,000 restaurants signed on in the Bay Area. But how does it all work? Read More

Is Shake Shack just a New York thing?

Maybe Shake Shack is just a New York thing. Judging by analysts' write-ups of the stock and New Yorkers' Yelp ratings for Shake Shack fare, franchisees looking to launch new iterations of Danny Meyer's successful chain may be best focusing...Show More Summary

Independent Retailer Conference at ASD Market Week Introduces Speaker Line-Up

Parker, CO (February 24, 2015) - Retailers planning to attend ASD Market Week are in for an educational treat, with speakers from companies that include Yelp, Constant Contact, SnapRetail and more planning to be in attendance at the upcoming March 1-4, 2015 Independent Retailer Conference at ASD. We have a fantastic line-up of speakers for […]

Yelp Is Not a Trusted Authority for Small Business Owners

Yelp Is Not a Trusted Authority for Small Business Owners February 23, 2015 Yelp has sued Revleap, a Los Angeles based company. Yelp claims it is misleading, in fact scamming, customers by asking them to pay to “guarantee” good reviews on Yelp. Show More Summary

Yelp is suing two companies who claim they can help businesses get more positive reviews (YELP)

Yelp has to be one of the most controversial companies ever created at least in the eyes of many small business owners. Consumers love its ability to help them find everything from doctors to dry cleaners, but businesses owners who get slammed in Yelp's reviews are none too pleased. Show More Summary

Yelp Sues Company Attempting to Profit From Fake Restaurant Reviews

Yelp Director claimed it invented software to generate positive reviews and filter out negative ones. Controversial review site Yelp has found itself in the midst of yet another lawsuit, but this time, the San Francisco-based corporation...Show More Summary

Yelp Is Suing a Start-Up That Promises to Flood the Site With Positive Reviews

The start-up's "Super Five-Star Man," who ostensibly destroys bad reviews. Yelp is going after a company it believes is "gam[ing] the system" by selling a service that fills clients' pages with nothing but positive reviews. Or at least...Show More Summary

Yelp sues over websites promising positive reviews

Its lawsuit claims the operator of these businesses tries to "game the system" by undermining authentic user reviews

The Law of Unintended Environmental Consequences, Part Gazillion

Who could have guessed the promoting invasive species would have negative impacts? It startled her. She jumped, let out a yelp, and took off down a hall. Wilde wasn’t running for her life; she was amazed by a discovery. She had uncovered a bacteria, one with a powerful toxin that attacked waterfowl, hiding on the […]

Controversies: Most Depressing Starbucks in America Closing For a Remodel

Photo by Tim D./Yelp via Curbed LA Critics of the non-hyperbolically-nicknamed "most depressing Starbucks in America" can rejoice: the coffee shop near Figueroa and York in Highland Park has temporarily closed so that Starbucks can do some big-time remodeling and...

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