"One Washington state dentist turned the tables on a patient who blamed him for the loss of a molar: 'Due to your clenching and grinding habit, this is not the first molar tooth you have lost due to a fractured root,' he wrote. 'This...Show More Summary
ProPublica’s Charles Ornstein wrote about online patient reviews today: “Doctors fire back at bad Yelp reviews — and reveal patients’ information online.” I thought it would be a good idea to share how clinicians can handle criticism online. Click on the Facebook Live video above for a replay. Your patients are rating you online: How to […]
Before booking a hotel room or trying out a new restaurant, I used to check online reviews. Yelp was a favorite site, but I consulted other online review sites as well. I read feedback in Amazon very carefully before buying a new facial cream or shoes or just about anything. Show More Summary
Doctors, dentists and chiropractors have replied to negative comments by sharing specific details of their patients' care.
Q: “Denise, I have a lot of reviews on Zillow, but I think I need to get reviews on Yelp. Can I just copy and paste a review from one platform to the other?” You need to get people writing reviews themselves. Instead of sending out a link to review on Zillow, perhaps send the […]
Michelle Duchouquette gave Prestigious Pets of Dallas a 1-star review on Yelp. She was unhappy about being charged an extra $5 for dog care and the way the water in her fish bowl became cloudy. Now the pet daycare company is suing her...Show More Summary
Five things to know right now In case you missed it, Eater launched a dining guide to the whole entire world yesterday. Do bookmark it in advance of any trip planning. Cities include: Buenos Aires, Taipei, Nairobi, and over two dozen (!) others, in the U.S. Show More Summary
After many frustrating—and even dangerous—visits to fertility clinics, this couple created a Yelp for reproductive treatments.
Hopefully by now you know how important it is to not only have local reviews posted for your business, but to incorporate those reviews into your overall marketing and advertising plan.
There are so many things that can kill the careers of good, hard-working people. Honest mistakes often carry hard-hitting consequences. We usually only hear about the more egregious examples, such as when Yelp employee Talia Jane became an Internet sensation for writing a blistering post criticizing the company's low pay and its CEO. Show More Summary
You’ll never be able to peruse Yelp or surf a Spotify playlist the same way after this book. [ more › ]
Thanks to social media platforms like Twitter, Instagram, Facebook, and Yelp—as well as the countless magazines, TV shows, and websites dedicated to food (this one included)—we are constantly being told where to eat. But are we missing out on something when we stop taking chances on unknowns?
When people think about industries that use reviews, their minds tend to two places first: Restaurants that ask for Yelp endorsements to attract more traffic E-commerce stores that display customer testimonials to improve on-site conversion...Show More Summary
I don't claim to be the queen of heat. I don't have my picture on the wall of any wing restaurants, and when multiple Yelp! reviews of a ramen restaurant that was featured on Man Versus Food used the phrase...
Earlier this year, a Yelp employee publicly complained to the CEO that she couldn't afford to buy groceries, thanks to the combination of an $8.15-an-hour after-tax salary and living in the notoriously expensive San Francisco Bay Area. Hours...Show More Summary
This morning I rolled out of bed, shuffled to my computer, opened it up, directed my web browser to Us Weekly’s home page, and yelped at its latest headline. Jenny Slate, the actress/comedian/author whom you might know from any number...Show More Summary
Research shows that consumers expect quick response from brands they contact via Facebook and Twitter - but is that expectation the same for review sites like Yelp and TripAdvisor?
You might think the best Italian restaurant in America would sit in a famous area like New York’s Little Italy, but you’d be wrong, according to Yelp. In Yelp’s list of the highest-rated restaurants in the US, the top spot actually belongs to Mama D’s Italian Kitchen, a family establishment in the sunny town of Newport Beach, California. Show More Summary
Style Underperformer: Large-Cap Value -.3 % Sector Underperformers: 1) Gold & Silver -6.0 % 2) Steel -5.6 % 3) Oil Service -4.1 % Stocks Falling on Unusual Volume: KWEB, QIHU, YY, FGL, VNET, JD, GTN, MOMO, AWI, TX, YELP, SHOP, JOY, SINA,...Show More Summary