Yelp may not be the go-to source for restaurant reviews. Why? Amy's Baking Company has 1131 reviews, 99.9% of which are snarky, mean, negative “reviews.” How many of those 1131 reviewers actually ate at the restaurant and how many just piled on for flash mob social media bashing? 99.9%
New mapping features at Google make it more of a foe for Yelp.
Yelp better watch its back. One of the more interesting morsels coming out of Google's I/O conference is that it's redesigning Google Maps. The search giant is making it easier to find nearby places to eat by encouraging user reviews...Show More Summary
I was just reading about the social media meltdown of Amy’s Baking Company in Scottsdale, if you’re not familiar with it, the restaurant was featured on Chef Gordon Ramsay’s Kitchen Nightmares production that airs on the FOX Network. To give you a quick recap, things did not go well for the owners of the restaurant […]
Is Facebook – and to a lesser extent Foursquare – becoming more Yelp-like, and thus a threat? Some might believe the answer is an obvious yes, but it's worth looking at some of the moats Yelp has built in local search that won't make it so easy.
NEW YORK CITY — NYC dining institution The Four Seasons might be facing a major rent increase when their lease in the Seagrams Building ends in late 2016. The owners of the building estimate the value of the space to...
Emperor Palpatine weighs in on the controversy. Amy’s Baking Yelp Reviews Aren’t All Bad is a post from: The Inquisitr Amy’s Baking Yelp Reviews Aren’t All Bad is a post from: The Inquisitr
Our office is in the epicenter of the vodka pizza universe, what with Pomodoro and Motorino both a couple blocks away. The former is not worth a damn (despite some rave Yelp! reviews)—overly greasy, unspectacular crust, and candy-sweet sauce—while the latter is spectacular. Show More Summary
In our experience, hotel bar wine lists can be hit-or-miss. You either show up in the lobby ready to drink a mediocre (and, often, overpriced) glass of vino, or you go on Yelp! and find the nearest best-reviewed wine bar or bistro. Easy. Show More Summary
According to the New York Post, Yelp is "entertaining" the idea of teaming with its rival Google. Even though they have fought in the past, they have a common enemy: Facebook, who "is in the early stages of launching a...
Even in small towns, hotels and motels have to cope with online reviews. Sites like Yelp, TripAdvisor, and Google Local let every traveler become an instant expert. And small town hotel owners are left wondering how to respond. (Don’t see the video? Click through to What do we do about a negative review.) You already [...]
Yesterday, the blog Eater posted an entry about an alarming Craigslist ad by an unscrupulous business owner attempting to pay for fake Yelp reviews. The good news is that Yelp has pioneered successful strategies in fighting consumer fraud.
Yesterday, the blog Eater posted an entry about an alarming Craigslist ad by an unscrupulous business owner attempting to pay for fake Yelp reviews. The good news is that Yelp has pioneered successful strategies in fighting consumer fraud.
Scottsdale, Ariz. restauranteurs Samy and Amy Bouzaglo remained the target of online attacks via Facebook, Reddit and Yelp users Wednesday, after their boorish behavior on Gordon Ramsay‘s Kitchen Nightmares… READ ON
Amy and Samy Bouzaglatell, who Gordon Ramsay felt were beyond salvation, have mounted a profanity-laced counterattack on social media users. read more
Loop launched today to help businesses get customer feedback in the moment using quick, five-question surveys.
Friday's epic episode of Kitchen Nightmares, on which the owners of Amy's Baking Company led Gordon Ramsay to quit, resulted in a flood of reviews of the restaurant on Yelp, but not from people who'd been there. Instead, they appeared...Show More Summary
OwnerListens has raised over $1 million in funding for its suggestion box that lets customers anonymously communicate with store owners.
Gone are the simple days of running a small business; gone is the time when a disgruntled customer's voice had a lifespan of a few days. We live in the future now, where reviews live forever. Where a few lil' red stars can make or break...Show More Summary
How much is the soul of a Yelper worth? According to one Craigslist posting, $25. Someone is hiring New York Yelpers with 50 reviews or more to write five star reviews of restaurants. Don't worry, though: these are restaurants...